Sydney Tools is one of Australia’s largest industrial power tool and accessory wholesaler and retailer and has a strong and enviable reputation of offering the best brands at the best prices. Major brands include Milwaukee, Makita, Dewalt, HIKoki, Festool, Paslode, Ramset, Husqvarna, Stanley, Fein, UniMig and Cigweld.
Founded in 1998 as a family business and incorporated in 2005, Sydney Tools has been supplying power tools and accessories for over 20 years. The company has established itself as a wholly, Australian family owned company currently operating 30 stores along the Eastern seaboard in NSW, ACT, Queensland and Victoria.
In response to increased demand for more market competition and customer needs, Sydney Tools is announcing it will expand its operations nationally. It has unveiled an aggressive national expansion strategy, planning to have 70 stores opened within the next five years, employing more than 900 people.
New stores are set to open in both capital city and regional locations across:
- New South Wales
- Victoria
- Queensland
- Western Australia
- Northern Territory
- South Australia
- Tasmania
Sydney Tools has a very strong online presence and Director, Jason Bey said although sales in the company’s online business is rapidly growing, more than 94 per cent of our revenue was generated through their bricks and mortar retail outlets.
“This is counter to most retailers. You can say we’re a bright spot in a struggling retail economy,” Mr Bey said. “In the trade tools business, customers like to come into the store and see the product first hand.
“We have a massive ‘runway’ ahead of us. Australia, like the US, has a large ‘tradie’ market so we’re confident with our expansion plan,” he said. “We have just finished implementing a range of new software systems which fits in with our program.”
Supplying power tools to the Industry is important to our business as is the servicing and repair of tools to minimise down time. Sydney Tools has a fully equipped workshop with 20 full time technicians at our Sydney head office and a further 15 strategically located throughout our store network for the convenience of our customers, servicing major brands of power tools, gas tools, compressors, generators etc including facilitating warranty repairs on some brands where applicable.
Spending on major infrastructure projects particularly in NSW, Victoria and Queensland is driving ongoing demand for capital equipment, accessories and hand tools.
“Our staff are trained to be the most experienced in the business and our customers can be confident of receiving the right advice,” Mr Bey added. “Their knowledge and commitment drive our success.”
“Service, support, technical expertise all lead to customer satisfaction.”
Sydney Tools delivers Australia wide on a daily basis through highly regarded couriers to ensure customers receive their goods on time and in new working order.
The Sydney Tools stores opening hours are as follows:
Monday to Friday from 7:30am to 5:30pm, Saturday 8:00am to 4:00pm and Sunday, 9:00am to 4:00pm.
For further information, visit www.sydneytools.com.au.
